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Care First

We recognise that sometimes you may need help to manage
a difficult issue which may arise at home or work. To complement the support that they provide, an independent telephone counselling and information service is now available to you as part of the legal expenses scheme.

This service is available to serving and retired officers and their partners.

This service can help with an array of problems ranging from practical everyday matters to sensitive or emotional issues. It can be accessed via a free telephone number which is available 24 hours a day.  You will be able to speak with a counsellor or information specialist.

The caller has a single access point and a named counsellor for contact from the first call onward.  There is no reception service, switchboard operator or electronic answering service to negotiate before making contact with a counsellor. This ensures that access to counselling for all members is barrier free and immediate. The call is never handed on to another counsellor to continue the process.

Telephone support and counselling can be a one off call that typically lasts for up to one hour, or the caller can arrange to speak to the same counsellor at an agreed time for up to six further counselling sessions over six weeks or more within an agreed structure. However, there is no limit to the use of the telephone counselling line.

Care First is a corporate member of the British Association of Counselling and Psychotherapy (BACP).

Care First

Contact Information

If you're interested in providing a group insurance scheme to your members please contact Rob Constable or Tracy Allen to discuss your requirements.

Tel: 01403 327 719


All rights reserved by George Burrows, 2010.
George Burrows is a trading name of Arthur J. Gallagher Insurance Brokers Limited, which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building, 7th Floor, 55 Blythswood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909